Privacy Policy
Effective date: October 19, 2026
Kahabi Lymphatic & Recovery, owned by Kahabi Derefa (“we,” “us,” or “our”), respects your privacy. This policy explains how we collect, use, and protect information when you visit our website, contact us, request appointments, or enroll in our text messaging program.
Information We Collect
We collect information you voluntarily provide, including your name, email address, phone number, appointment preferences, and the contents of your inquiries. If you opt in to text messages, we may retain consent records and messaging history.
Our website and service providers may collect technical information, including your IP address, browser type, device information, and pages visited, through cookies or similar technologies.
How We Use Your Information
- Respond to questions and requests for information.
- Schedule, confirm, and manage appointments.
- Send appointment reminders and customer-service communications.
- Send promotional text messages only with your separate marketing consent.
- Maintain communication preferences and consent records.
- Improve website functionality and our services.
- Protect against misuse and meet applicable legal obligations.
How We Share Information
We may provide information to service providers that help us operate our website, manage appointments, and deliver communications. Their access is limited to what is necessary to perform those services on our behalf.
We may also disclose information when required by law or when necessary to protect legal rights and safety.
We do not sell your personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except service providers necessary to operate and deliver our messaging program.
Text Messaging and Consent
When you expressly opt in, Kahabi Lymphatic & Recovery may send text messages concerning appointment confirmations, reminders, scheduling changes, and customer-service inquiries. Promotional texts require your separate marketing consent.
Providing a phone number alone does not constitute consent to receive text messages. SMS consent is optional and is not a condition of purchasing services.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. After opting out, you may receive one final text confirming your unsubscribe request.
You may also contact us at KahabiDMassage@gmail.com or (469) 587-9541 for assistance with your communication preferences.
Cookies and Third-Party Tools
Our website may use cookies and similar technologies for essential functionality and, where enabled, analytics or advertising. You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
Embedded booking tools and links to external websites may be subject to their providers’ privacy policies. We encourage you to review those policies when using their services.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure. Please avoid submitting sensitive medical information through general website forms, chat, or text messages.
Information Retention
We retain personal information for as long as reasonably necessary to provide services, maintain consent and business records, resolve disputes, and fulfill applicable legal obligations. Opt-out records may be retained to ensure your messaging preferences are respected.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before processing a request. Requests are subject to applicable law and record retention requirements.
Children’s Privacy
Our website and SMS program are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through these channels. If you believe a child has provided such information, please contact us.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Kahabi Lymphatic & Recovery
Owner: Kahabi Derefa
Email:
KahabiDMassage@gmail.com
Phone:
(469) 587-9541